Industry

Logistics service reliability, security, resilience.

Supply-chain security (ISO 28000), quality (ISO 9001), environmental (ISO 14001), safety (ISO 45001), and continuity (ISO 22301) certifications — calibrated to the procurement filters customers actually apply.

Overview

How Crescent supports
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Logistics operates at the intersection of customer service reliability, cargo security, regulatory compliance, and — for customs-facilitation programmes like AEO — governmental expectation. The 2022 ISO 28000 revision substantially modernised the supply-chain security standard, and customer tender requirements now routinely list it alongside ISO 9001 for freight forwarders, 3PLs, and warehousing operators.

Cold-chain logistics, pharmaceutical distribution, dangerous-goods handling, and high-value or defence logistics each add further expectations — GDP for pharmaceuticals, DG training and certification, and customer-specific security requirements from OEMs and brand owners. We scope engagements against the actual customer base rather than a generic template.

Sector considerations

What makes
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engagements distinct.

AEO alignment.

Authorised Economic Operator status — Indian Customs, EU, UK, US C-TPAT — substantially overlaps with ISO 28000. Many of our engagements dovetail the two so evidence sets do double duty.

Cargo security vs IT security.

ISO 28000 handles physical cargo security; ISO 27001 handles information security of the systems that track cargo. For operators running TMS, WMS, and customer-portal systems, both matter.

Continuity for single-point-of-failure operations.

Port operators, major warehouses, and cross-dock hubs typically represent single points of failure in customer supply chains. ISO 22301 is increasingly requested by contract.

Environmental reporting.

Scope 3 emissions reporting pressure on shippers is translating into ISO 14001 and GHG inventory expectations of logistics providers, often contractually.

Frequently asked

Questions specific to
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Scope is organisational choice, provided it is coherent. Most logistics operators certify head office plus sampled operating locations, with certification covering the operator's own operations and its controls over sub-contracted services.

For pharmaceutical and healthcare logistics, yes — Good Distribution Practice is the baseline expectation, typically certified by a recognised body. ISO 28000 and GDP complement rather than overlap.

ISO 28000 covers security management; ISO 9001 covers quality management. They are complementary. Most logistics operators pursue both, usually as an integrated management system.

Talk to a consultant with sector context.

Half an hour on the phone with a senior consultant who has worked with
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organisations before.